Loading BazaarCo. Preparing your marketplace experience.Loading BazaarCo. Preparing your marketplace experience.Find answers to common questions about shopping on BazaarCo.
Browse FAQ topics
BazaarCo Nepal is an online marketplace built for the way Nepali people actually shop. Buyers can discover products through videos, view product details, bargain when available, and place orders more confidently. Sellers can show their products, reach more customers, and grow their business online.
BazaarCo Nepal is starting from Kathmandu Valley first so we can provide a smoother delivery and order experience. As we grow, we plan to expand step by step to more areas of Nepal.
BazaarCo Nepal focuses on product videos, clear product information, bargaining when available, seller visibility, and a simple buying process. Our goal is to make online shopping feel more real, more local, and more trustworthy.
Photos can sometimes hide important product details. Videos help buyers see the product more clearly before ordering. This supports our belief that what you see should be what you get.
No. BazaarCo Nepal is built for local sellers, small businesses, Instagram stores, TikTok sellers, home-based brands, growing companies, and established brands. Any genuine seller with suitable products can apply to sell on BazaarCo Nepal.
You can browse products, watch product videos, check product details, add items to cart, and place your order through BazaarCo Nepal. If bargaining is available on a product, you can also bargain before buying.
No. Bargaining is available only on products where the seller has enabled it. Some products may have fixed prices.
It means BazaarCo Nepal wants buyers to receive products that match what was shown and described. Product videos, clear details, and seller information help reduce confusion before ordering.
Yes. BazaarCo Nepal is designed to support orders from multiple sellers. Depending on the order and delivery flow, products may be combined to make delivery simpler for the buyer.
Delivery charges may depend on the type of order, location, and delivery option. BazaarCo Nepal will show the applicable delivery charge during checkout before you place your order.
Same-day delivery may be available in Kathmandu Valley for orders that qualify and within the required order time. Availability can depend on seller preparation, product availability, and delivery conditions.
If a product becomes unavailable, BazaarCo Nepal or the seller will update you. Depending on the situation, the order may be adjusted, cancelled, or refunded if payment has already been made.
Return or exchange depends on the product type, seller policy, and the reason for return. Products that are damaged, incorrect, or not as described may be eligible for support according to BazaarCo Nepal's return and refund policy.
You can contact BazaarCo Nepal through the support options provided on the website or official social media channels. Our team will help you with order, delivery, payment, or seller-related questions.
Local shops, small businesses, home-based sellers, Instagram sellers, TikTok sellers, creators, and growing brands can apply to sell on BazaarCo Nepal.
You can apply through the seller registration or drop a message to BazaarCo Nepal on Whatsapp, email, or instagram. Our team may ask for your business details, product information, product photos or videos, and pickup or shop location.
BazaarCo Nepal is offering simple seller onboarding and listing support during the early stage. Any changes to listing, setup, or seller service charges will be clearly communicated to sellers.
Sellers may need to provide their shop or brand name, contact details, product photos, product videos, product name, price, stock information, pickup or shop location, and other details needed to sell properly.
Yes. BazaarCo Nepal may provide guided support to early sellers who need help listing their products properly.
Yes. Product videos are an important part of BazaarCo Nepal. Sellers are encouraged to upload clear videos that show the product honestly and properly.
Yes. BazaarCo Nepal charges commission based on the product category. The commission percentage may differ depending on the type of product being sold.
Seller payouts follow BazaarCo Nepal's payout cycle. The exact payout timing and process will be shared with sellers during onboarding or in the seller agreement.
Yes. If bargaining is available for a product, sellers can control whether bargaining is enabled and set their acceptable minimum price privately. Buyers will not see the seller's minimum price.
No. BazaarCo Nepal does not believe sellers should be forced to sell at a loss. Sellers remain responsible for their own pricing, offers, and product value.
After receiving an order, the seller prepares the product according to the order details. The product may then be delivered through the BazaarCo Nepal delivery flow, depending on the order and location.
Depending on the delivery flow, sellers may need to send or bring products to the BazaarCo Nepal hub, or use available pickup options if offered.
You can bargain on products where the seller allows it. Sellers can then accept, reject, or manage bargains based on their pricing.
No. Bargaining is only available when the seller enables it for that product.
Buyers can bargain, but unreasonable bargains may not be accepted. BazaarCo Nepal is designed to keep bargaining fair and useful for both buyers and sellers.
No. Sellers have control over whether bargaining is enabled and what minimum price they are willing to accept.
Bargaining is a normal part of shopping in Nepal. BazaarCo Nepal brings this familiar habit online in a more organized way.
After an order is placed, the seller prepares the product. Depending on the order, products may go through the BazaarCo Nepal delivery flow for checking, combining, and final delivery to the buyer.
BazaarCo Nepal is designed to make multi-seller orders easier. When possible, items from different sellers may be combined to reduce confusion and improve the delivery experience.
Seller pickup may be available depending on the seller location, order type, and BazaarCo Nepal's delivery arrangement. If pickup charges apply, they will be shared clearly.
Delivery charges may vary based on location, order type, weight, and delivery option. The buyer will be able to see delivery charges before confirming the order.
Delivery may sometimes be affected by seller preparation time, traffic, weather, courier availability, or location. BazaarCo Nepal will try to keep buyers updated when delays happen.
BazaarCo Nepal may support cash on delivery and online payment options depending on availability. The available payment methods will be shown during checkout.
Cash on delivery may be available for orders that qualify and locations. Availability can depend on product type, seller, and delivery conditions.
Online payment options may be added or available depending on BazaarCo Nepal's payment setup. Buyers will see available payment methods during checkout.
If an eligible paid order is cancelled, BazaarCo Nepal will process the refund according to its refund policy and payment provider process.
BazaarCo Nepal builds trust through product videos, clear product details, seller information, organized ordering, delivery support, and customer support when needed.
BazaarCo Nepal may review seller information before allowing them to sell. The goal is to work with genuine sellers and improve trust for buyers.
If the product is incorrect, damaged, or not as described, buyers should contact BazaarCo Nepal support. The case will be reviewed according to the return and refund policy.
BazaarCo Nepal gives importance to seller visibility so buyers can feel more confident about who they are buying from.
BazaarCo Nepal is being built to provide a safer and clearer buying and selling experience. Like any marketplace, buyers and sellers should follow the platform rules and use official BazaarCo Nepal channels for orders and support.
Yes. BazaarCo Nepal is made for local Nepali brands that want to reach more buyers and grow online.
Yes. BazaarCo Nepal is especially useful for sellers who already promote products through Instagram, TikTok, Facebook, or other social media platforms.
Social media is useful for discovery, but managing orders through messages can become difficult. BazaarCo Nepal helps sellers show products, receive orders, use bargaining when needed, and build a more organized online selling system.
BazaarCo Nepal gives buyers a more structured way to shop. Buyers can watch product videos, check details, place orders, and use platform support instead of relying only on messages and trust.
If you have any questions about shopping, selling, delivery, payment, returns, or seller onboarding, you can contact BazaarCo Nepal through our official support channels.
We are here to help buyers shop with confidence and sellers grow with respect.